Business Communication Training


Master the art of impactful communication with our “Business Communication” course. Effective communication is the cornerstone of any successful business interaction, enabling better relationships, clearer exchanges, and more efficient problem-solving. This course is designed to sharpen your communication skills to enhance both your professional image and your company’s success.


“Business Communication” offers a deep dive into the various aspects of corporate communication, including interpersonal, digital, and cross-cultural communication. From crafting persuasive emails to delivering compelling presentations, participants will gain essential skills to communicate confidently and effectively in any business scenario.


This course is ideal for:

Course Outline

Principles of Effective Communication

  • Understanding verbal, non-verbal, and para-verbal communication
  • Active listening and feedback mechanisms

Written Communication Skills

  • Crafting clear and concise emails, proposals, and reports
  • Best practices for professional tone and style

Oral Communication Skills

  • Techniques for effective public speaking and presentations
  • Strategies for persuasive speaking and engaging your audience

Interpersonal Communication

  • Building rapport and fostering positive workplace relationships
  • Negotiation and conflict resolution techniques

Digital Communication

  • Navigating the nuances of digital communication platforms
  • Social media in professional settings

Cross-Cultural Communication

  • Understanding and respecting cultural differences
  • Tips for effective global business communication


By the end of this course, participants will:

  • Possess robust communication skills applicable across a variety of platforms and settings.
  • Understand how to adapt their communication style to different situations and audiences.
  • Be equipped to handle communication challenges with poise and professionalism.
  1. Promoting equal opportunity and fair treatment in employment through the elimination of unfair discrimination
  2. Implementing affirmative action measures to redress the disadvantages in employment experienced by designated groups, to ensure their equitable representation in all occupational categories and levels in the workforce.’

Welcome to our complete guide on Employment equity and its new 2023 amendments. Right here, we will offer you with clear and concise information about this important new EE legislation, ensuring you understand its motive, key principles, EE changes, Compliance and the obligations it imposes on employers. We will also talk the newest amendments and their impact, retaining you updated with the modern day compliance requirements.

At its core, Employment Equity aims to promote fair and equitable workplaces by addressing systemic discrimination and ensuring equal opportunities for all employees. This Act encourages employers to create inclusive environments where diversity is valued and individuals from designated groups have equal access to employment and advancement opportunities.

With the current amendments, Employment Equity has undergone essential modifications. We are going to delve into those updates, highlighting the important areas affected and the implications for employers. By understanding the amended provisions, you will be better equipped to navigate compliance necessities and ensure your employer meets its obligations. At McDowell Development Institute South Africa ( MDSA ) We believe Employment Equity should be about Transformation, Diversity, Inclusive and Equity.

In terms of the new amendment,

  1. Changes include the introduction of an Employer Equity Certificate of Compliance which companies wishing to participate in state contracts are now required to provide. Companies without an Employment Equity Certificate of Compliance will not be able to receive any points under the Management Control pillar of the B-BBEE scorecard and could be subject to fines and penalties for non-compliance with the Employment Equity Act. Management Control has traditionally been the pillar that all sectors struggle the most with.
  2. Sector-specific targets set by the Minister of Employment and Labour ostensibly after consultations with industry over the past 18 months, appear to have been more closely aligned to the BEE scorecard.

The newly amended Employment Equity (EE) Act to aid workplace transformation in SA to come into operation on 01 September 2023


Elevate your professional profile and business interactions with enhanced communication skills from our “Business Communication” course. Whether it’s a boardroom presentation or an email exchange, effective communication is the key to business success. Step forward with confidence, knowing your ability to communicate is clear, polished, and impactful.

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