Confidence and Assertiveness Training


Boost your self-confidence and assertiveness with our comprehensive training course. Designed to empower you to express yourself effectively and stand your ground in both personal and professional settings, this course will help you develop a strong, positive presence and the ability to communicate your needs and opinions clearly and respectfully.


Developing confidence and assertiveness is key to achieving greater personal and career success. This course explores practical techniques for building self-esteem, improving communication skills, and handling conflicts assertively. Participants will learn how to assert their ideas and influence others without aggression or passivity.


This course is ideal for:

Course Outline

Understanding Confidence and Assertiveness

  • Definitions and differences between passive, aggressive, and assertive behaviors.
  • The psychological basis of confidence and how it affects interpersonal interactions.

Building Self-Esteem

  • Strategies to cultivate a positive self-image and increase self-respect.
  • Overcoming self-doubt and limiting beliefs that hinder assertiveness.

Effective Communication Skills

  • Enhancing verbal and non-verbal communication techniques.
  • Active listening and the role it plays in assertive behavior.

Assertiveness Techniques

  • Practical methods to state needs and wants clearly and respectfully.
  • Techniques for saying “no” firmly and diplomatically.

Handling Conflicts Assertively

  • Strategies for managing and resolving conflicts without aggression.
  • Role-playing scenarios to practice assertive conflict resolution.

Setting and Maintaining Boundaries

  • Importance of boundaries for assertive interaction.
  • How to establish and enforce boundaries effectively.


Participants will:

  • Develop a better understanding of how to balance assertiveness and empathy in their interactions.
  • Gain tools to boost their confidence and assertive communication in various situations.
  • Learn to handle conflicts calmly and assertively, enhancing personal and professional relationships.
  1. Promoting equal opportunity and fair treatment in employment through the elimination of unfair discrimination
  2. Implementing affirmative action measures to redress the disadvantages in employment experienced by designated groups, to ensure their equitable representation in all occupational categories and levels in the workforce.’

Welcome to our complete guide on Employment equity and its new 2023 amendments. Right here, we will offer you with clear and concise information about this important new EE legislation, ensuring you understand its motive, key principles, EE changes, Compliance and the obligations it imposes on employers. We will also talk the newest amendments and their impact, retaining you updated with the modern day compliance requirements.

At its core, Employment Equity aims to promote fair and equitable workplaces by addressing systemic discrimination and ensuring equal opportunities for all employees. This Act encourages employers to create inclusive environments where diversity is valued and individuals from designated groups have equal access to employment and advancement opportunities.

With the current amendments, Employment Equity has undergone essential modifications. We are going to delve into those updates, highlighting the important areas affected and the implications for employers. By understanding the amended provisions, you will be better equipped to navigate compliance necessities and ensure your employer meets its obligations. At McDowell Development Institute South Africa ( MDSA ) We believe Employment Equity should be about Transformation, Diversity, Inclusive and Equity.

In terms of the new amendment,

  1. Changes include the introduction of an Employer Equity Certificate of Compliance which companies wishing to participate in state contracts are now required to provide. Companies without an Employment Equity Certificate of Compliance will not be able to receive any points under the Management Control pillar of the B-BBEE scorecard and could be subject to fines and penalties for non-compliance with the Employment Equity Act. Management Control has traditionally been the pillar that all sectors struggle the most with.
  2. Sector-specific targets set by the Minister of Employment and Labour ostensibly after consultations with industry over the past 18 months, appear to have been more closely aligned to the BEE scorecard.

The newly amended Employment Equity (EE) Act to aid workplace transformation in SA to come into operation on 01 September 2023


Join our “Confidence and Assertiveness” course to transform the way you perceive yourself and interact with others. With strengthened confidence and assertiveness, you will be better equipped to pursue opportunities, lead others, and make a positive impact in every area of your life.

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