Emotional Intelligence Training


Harness the power of emotional intelligence with our comprehensive “Emotional Intelligence” course. Designed to enhance interpersonal relations and improve personal and professional interactions, this training provides the tools to understand and manage your emotions as well as those of others, leading to greater personal success and leadership capabilities.


Emotional intelligence (EI) is the ability to perceive, control, and evaluate emotions in oneself and others. This course explores the four core components of emotional intelligence: self-awareness, self-management, social awareness, and relationship management. By mastering these skills, participants can improve their leadership qualities, foster better teamwork, and enhance workplace productivity.


This course is ideal for:

Course Outline

Understanding Emotional Intelligence:

  • Definition and components of EI.
  • The importance of EI in personal and professional contexts.


  • Techniques for recognizing one’s own emotions.
  • Understanding how emotions affect thoughts and behavior.


  • Strategies for managing impulses, and regulating one’s emotions.
  • Techniques for staying resilient and positive under pressure.

Social Awareness:

  • Skills for recognizing and interpreting the emotions of others.
  • Understanding and navigating the social complexities of the workplace.

Relationship Management:

  • Developing effective communication skills.
  • Building and maintaining healthy relationships.
  • Conflict resolution techniques.

Applying EI in Real-World Situations:

  • Role-playing exercises to enhance empathy and emotional understanding.
  • Case studies and scenarios for practical application.


Participants will:

  • Develop a deeper understanding of their own emotional processes.
  • Gain tools to effectively manage both their emotions and those of others.
  • Enhance their ability to navigate interpersonal relationships and complex social situations with ease and confidence.
  1. Promoting equal opportunity and fair treatment in employment through the elimination of unfair discrimination
  2. Implementing affirmative action measures to redress the disadvantages in employment experienced by designated groups, to ensure their equitable representation in all occupational categories and levels in the workforce.’

Welcome to our complete guide on Employment equity and its new 2023 amendments. Right here, we will offer you with clear and concise information about this important new EE legislation, ensuring you understand its motive, key principles, EE changes, Compliance and the obligations it imposes on employers. We will also talk the newest amendments and their impact, retaining you updated with the modern day compliance requirements.

At its core, Employment Equity aims to promote fair and equitable workplaces by addressing systemic discrimination and ensuring equal opportunities for all employees. This Act encourages employers to create inclusive environments where diversity is valued and individuals from designated groups have equal access to employment and advancement opportunities.

With the current amendments, Employment Equity has undergone essential modifications. We are going to delve into those updates, highlighting the important areas affected and the implications for employers. By understanding the amended provisions, you will be better equipped to navigate compliance necessities and ensure your employer meets its obligations. At McDowell Development Institute South Africa ( MDSA ) We believe Employment Equity should be about Transformation, Diversity, Inclusive and Equity.

In terms of the new amendment,

  1. Changes include the introduction of an Employer Equity Certificate of Compliance which companies wishing to participate in state contracts are now required to provide. Companies without an Employment Equity Certificate of Compliance will not be able to receive any points under the Management Control pillar of the B-BBEE scorecard and could be subject to fines and penalties for non-compliance with the Employment Equity Act. Management Control has traditionally been the pillar that all sectors struggle the most with.
  2. Sector-specific targets set by the Minister of Employment and Labour ostensibly after consultations with industry over the past 18 months, appear to have been more closely aligned to the BEE scorecard.

The newly amended Employment Equity (EE) Act to aid workplace transformation in SA to come into operation on 01 September 2023


Elevate your emotional capabilities through our “Emotional Intelligence” course. With a focus on practical applications and real-world scenarios, participants will leave with the skills necessary to transform their personal and professional lives by integrating emotional intelligence into their daily interactions.

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