PA Training: Managing Your Boss Training


Maximize your effectiveness as a personal assistant with our specialized “Managing Your Boss” training program. This course is designed to enhance your understanding of the dynamic between you and your boss, enabling you to manage upwards effectively, facilitate smoother operations, and contribute significantly to mutual success.


Being a personal assistant involves more than handling administrative tasks; it requires strategic management of relationships, especially with your boss. This course provides insights and tools necessary for anticipating needs, aligning priorities, and maintaining a productive and positive working relationship.


This course is ideal for:

Course Outline

Understanding Your Boss:

  • Analyzing your boss’s preferences, work style, and expectations.
  • Adapting to different types of bosses and management styles.

Effective Communication:

  • Mastering the art of concise and clear communication.
  • Techniques for assertive and constructive dialogue.

Prioritization and Time Management:

  • Managing your boss’s schedule effectively.
  • Techniques for prioritizing tasks and managing conflicts in schedules.

Anticipating Needs:

  • Learning to foresee and address the needs of your boss before they arise.
  • Becoming proactive rather than reactive in daily tasks.

Feedback and Relationship Management:

  • Strategies for giving and receiving feedback.
  • Building and maintaining a strong professional relationship.

Problem Solving and Decision Support:

  • Techniques for effective problem solving.
  • Supporting your boss in decision-making processes.

Managing Upwards:

  • Understanding the principles of managing upwards.
  • Strategies for influencing and leading from below.


Participants will:

  • Develop a deeper understanding of how to effectively support and manage their boss.
  • Gain skills in communication, time management, and proactive problem solving.
  • Learn to navigate and enhance the professional relationship for career advancement and workplace harmony.
  1. Promoting equal opportunity and fair treatment in employment through the elimination of unfair discrimination
  2. Implementing affirmative action measures to redress the disadvantages in employment experienced by designated groups, to ensure their equitable representation in all occupational categories and levels in the workforce.’

Welcome to our complete guide on Employment equity and its new 2023 amendments. Right here, we will offer you with clear and concise information about this important new EE legislation, ensuring you understand its motive, key principles, EE changes, Compliance and the obligations it imposes on employers. We will also talk the newest amendments and their impact, retaining you updated with the modern day compliance requirements.

At its core, Employment Equity aims to promote fair and equitable workplaces by addressing systemic discrimination and ensuring equal opportunities for all employees. This Act encourages employers to create inclusive environments where diversity is valued and individuals from designated groups have equal access to employment and advancement opportunities.

With the current amendments, Employment Equity has undergone essential modifications. We are going to delve into those updates, highlighting the important areas affected and the implications for employers. By understanding the amended provisions, you will be better equipped to navigate compliance necessities and ensure your employer meets its obligations. At McDowell Development Institute South Africa ( MDSA ) We believe Employment Equity should be about Transformation, Diversity, Inclusive and Equity.

In terms of the new amendment,

  1. Changes include the introduction of an Employer Equity Certificate of Compliance which companies wishing to participate in state contracts are now required to provide. Companies without an Employment Equity Certificate of Compliance will not be able to receive any points under the Management Control pillar of the B-BBEE scorecard and could be subject to fines and penalties for non-compliance with the Employment Equity Act. Management Control has traditionally been the pillar that all sectors struggle the most with.
  2. Sector-specific targets set by the Minister of Employment and Labour ostensibly after consultations with industry over the past 18 months, appear to have been more closely aligned to the BEE scorecard.

The newly amended Employment Equity (EE) Act to aid workplace transformation in SA to come into operation on 01 September 2023


Our “Managing Your Boss” training for personal assistants will empower you to become an indispensable part of your boss’s success. Improve your professional skills, enhance your workplace dynamics, and foster a productive partnership that benefits both your career and your boss’s effectiveness.

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