Problem Solving Training


Empower yourself to tackle challenges head-on with our “Problem Solving” course. Designed for professionals across all industries, this course provides robust tools and strategies to analyze, understand, and effectively resolve problems, enhancing your ability to make decisions and implement solutions under pressure.


Effective problem solving is crucial in any role, providing the foundation for innovation and continuous improvement. In this course, participants will learn a systematic approach to diagnosing issues and generating practical solutions that can be applied in both everyday and critical business scenarios.


This course is ideal for:

Course Outline

Understanding Problem Solving

  • Identifying and framing problems correctly.
  • Common barriers to effective problem solving.

Critical Thinking Skills

  • Enhancing logical reasoning.
  • Techniques for analyzing complex situations.

Creative Problem Solving

  • Fostering creativity to generate innovative solutions.
  • Brainstorming and other ideation techniques.

Decision Making

  • Making informed decisions based on data and analysis.
  • Balancing speed and accuracy in decision-making.

Implementing Solutions

  • Planning and executing solution strategies.
  • Monitoring outcomes and making iterative improvements.

Tools and Techniques

  • Utilizing tools like Root Cause Analysis (RCA), the 5 Whys, and SWOT Analysis.
  • Applying models like the PDCA cycle (Plan-Do-Check-Act) for continuous improvement.


Participants will:

  • Develop a deeper understanding of different problem-solving methodologies.
  • Gain hands-on experience with analytical tools and techniques.
  • Enhance their ability to think creatively and critically to address complex challenges.
  1. Promoting equal opportunity and fair treatment in employment through the elimination of unfair discrimination
  2. Implementing affirmative action measures to redress the disadvantages in employment experienced by designated groups, to ensure their equitable representation in all occupational categories and levels in the workforce.’

Welcome to our complete guide on Employment equity and its new 2023 amendments. Right here, we will offer you with clear and concise information about this important new EE legislation, ensuring you understand its motive, key principles, EE changes, Compliance and the obligations it imposes on employers. We will also talk the newest amendments and their impact, retaining you updated with the modern day compliance requirements.

At its core, Employment Equity aims to promote fair and equitable workplaces by addressing systemic discrimination and ensuring equal opportunities for all employees. This Act encourages employers to create inclusive environments where diversity is valued and individuals from designated groups have equal access to employment and advancement opportunities.

With the current amendments, Employment Equity has undergone essential modifications. We are going to delve into those updates, highlighting the important areas affected and the implications for employers. By understanding the amended provisions, you will be better equipped to navigate compliance necessities and ensure your employer meets its obligations. At McDowell Development Institute South Africa ( MDSA ) We believe Employment Equity should be about Transformation, Diversity, Inclusive and Equity.

In terms of the new amendment,

  1. Changes include the introduction of an Employer Equity Certificate of Compliance which companies wishing to participate in state contracts are now required to provide. Companies without an Employment Equity Certificate of Compliance will not be able to receive any points under the Management Control pillar of the B-BBEE scorecard and could be subject to fines and penalties for non-compliance with the Employment Equity Act. Management Control has traditionally been the pillar that all sectors struggle the most with.
  2. Sector-specific targets set by the Minister of Employment and Labour ostensibly after consultations with industry over the past 18 months, appear to have been more closely aligned to the BEE scorecard.

The newly amended Employment Equity (EE) Act to aid workplace transformation in SA to come into operation on 01 September 2023


Transform the way you approach challenges with our “Problem Solving” course. Gain the skills to not just solve problems, but to turn them into opportunities for growth and innovation. Step back into your workplace equipped to make a significant impact with enhanced problem-solving capabilities.

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