Supervisory Skills Training


Elevate your leadership capabilities with our “Supervisory Skills” course. Designed for new and aspiring supervisors, this training provides the foundational skills required to manage teams effectively, drive performance, and nurture a positive work environment. Step into your supervisory role with confidence and the tools to succeed.


Being an effective supervisor involves more than just overseeing the day-to-day operations of a team. It requires a combination of leadership, communication, and strategic thinking skills. Our “Supervisory Skills” course covers these areas and more, helping you to develop the competencies needed to lead successfully and make impactful decisions.


This course is ideal for:

Course Outline

Role of a Supervisor

  • Understanding the responsibilities and expectations of a supervisor.
  • Balancing hands-on management with strategic leadership.

Effective Communication

  • Mastering verbal and written communication.
  • Techniques for giving and receiving feedback constructively.

Team Leadership

  • Motivating and inspiring your team.
  • Managing diverse teams and individual differences.

Performance Management

  • Setting performance expectations and goals.
  • Monitoring performance and conducting effective performance reviews.

Decision Making and Problem Solving

  • Critical thinking and decision-making strategies.
  • Approaches to problem-solving in a supervisory context.

Conflict Resolution

  • Identifying and addressing conflicts early.
  • Applying mediation skills to resolve disputes amicably.

Time Management and Delegation:

  • Prioritizing tasks and managing time effectively.
  • Delegating responsibilities to enhance team capacity.


Participants will gain:

  • A comprehensive toolkit of supervisory skills that can be immediately applied in the workplace.
  • Enhanced leadership qualities that motivate and engage teams.
  • Practical strategies for managing day-to-day operations and long-term team development.
  1. Promoting equal opportunity and fair treatment in employment through the elimination of unfair discrimination
  2. Implementing affirmative action measures to redress the disadvantages in employment experienced by designated groups, to ensure their equitable representation in all occupational categories and levels in the workforce.’

Welcome to our complete guide on Employment equity and its new 2023 amendments. Right here, we will offer you with clear and concise information about this important new EE legislation, ensuring you understand its motive, key principles, EE changes, Compliance and the obligations it imposes on employers. We will also talk the newest amendments and their impact, retaining you updated with the modern day compliance requirements.

At its core, Employment Equity aims to promote fair and equitable workplaces by addressing systemic discrimination and ensuring equal opportunities for all employees. This Act encourages employers to create inclusive environments where diversity is valued and individuals from designated groups have equal access to employment and advancement opportunities.

With the current amendments, Employment Equity has undergone essential modifications. We are going to delve into those updates, highlighting the important areas affected and the implications for employers. By understanding the amended provisions, you will be better equipped to navigate compliance necessities and ensure your employer meets its obligations. At McDowell Development Institute South Africa ( MDSA ) We believe Employment Equity should be about Transformation, Diversity, Inclusive and Equity.

In terms of the new amendment,

  1. Changes include the introduction of an Employer Equity Certificate of Compliance which companies wishing to participate in state contracts are now required to provide. Companies without an Employment Equity Certificate of Compliance will not be able to receive any points under the Management Control pillar of the B-BBEE scorecard and could be subject to fines and penalties for non-compliance with the Employment Equity Act. Management Control has traditionally been the pillar that all sectors struggle the most with.
  2. Sector-specific targets set by the Minister of Employment and Labour ostensibly after consultations with industry over the past 18 months, appear to have been more closely aligned to the BEE scorecard.

The newly amended Employment Equity (EE) Act to aid workplace transformation in SA to come into operation on 01 September 2023


Join our “Supervisory Skills” course to transform your supervisory approach and achieve remarkable team outcomes. With these skills, you’ll be well-equipped to lead with assurance, foster employee growth, and contribute to the success of your organization.

Request a Quotation

Request a Quote